# Script upload problems

> Every upload error message, what it means, and how to get your script in.

- URL: https://www.offbook.com/help-center/troubleshooting/script-upload-problems

Category: Troubleshooting, in the [Offbook Help Center](https://www.offbook.com/help-center).

## Common upload errors

### "Maximum PDF upload size is 50MB" / "Maximum upload size is 10MB per file"

Your file is too large. For PDFs, re-export at a lower quality or split it. For images, resize or re-take the photo at a smaller resolution; script text stays perfectly readable well under 10 MB.

### "Scripts are limited to 50 pages"

Split the script into parts (for example, by act or by scene) and upload each part as its own scene. Most people rehearse scene-by-scene anyway, and smaller scenes are faster to practice and generate audio for.

### "Text scripts are limited to about 10,000 words"

Same idea for pasted text: split it into smaller chunks and upload each separately.

### "We couldn't read this PDF's page count"

The PDF is malformed or unusually encoded. Re-export it as a fresh PDF (Print → Save as PDF works well), or take screenshots of the pages and upload them as images.

### "No script or dialogue detected"

The AI couldn't find dialogue in the file. This usually means:

- The scan/photo is too blurry or dark. Retake with better lighting.
- The document isn't in a script-like format. Make sure character names appear with their lines.
- The PDF contains only images of text at very low quality.

### "Unsupported file type"

Offbook accepts **.pdf, .png, .jpg/.jpeg, .txt, Final Draft (.fdx), and Fountain (.fountain)**. For Word documents, export to PDF first (File → Save As → PDF), or copy the text and paste it directly.

### "Please upload one PDF or TXT file at a time"

You can upload multiple *images* together, but only one PDF or text file per upload. Upload the extra files as separate scenes.

### "Start your free trial to upload scripts"

Uploading requires an active plan or trial. Every plan starts with a 7-day free trial; see [pricing](https://www.offbook.com/pricing).

## Lines came out wrong?

If the upload succeeded but lines are missing, merged, or assigned to the wrong character, you don't need to re-do everything. Fix individual lines in the [scene editor](https://www.offbook.com/help-center/guides/editing-your-scene), or use **Re-upload Script** to replace the scene's content with a cleaner file.